26 September 2011
During a routine inspection
Visitors spoken with were complimentary about the home, they said "they are all friendly, XX health has improved since she has been here. No problems at all", "all of the staff are friendly and approachable", "the staff are all kind, the food is good, I check, there is a choice and there is enough of it. The staff come and help out when needed".
The home was warm and clean on the day of our visit and no odours were noted. People were pleased that their rooms are cleaned regularly and that their laundry is done for them. One person said "there is no smell, the home is clean, XX is always clean. They do her laundry, I have no worries at all".