Archived: Bower Grange Residential Care Home

Updated 17 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 16 February 2021 and was announced.

Updated 17 March 2021

About the service:

Bower Grange is a care home registered to provide accommodation and personal care for up to 37 people. 36 people were living at the home at the time of the inspection. The home is set in large grounds and the accommodation is spread across two floors.

People’s experience of using this service:

The assessment and planning of people's care was centred around their own personal needs and wishes.

The provider had systems in place to monitor how people received their medicines so that this was done safely.

People spoke well of the service. People considered they were well cared for, listened to and supported to express their needs and wishes.

There were enough staff to support people. They did this with kindness, dignity and respect.

Risks to people were assessed and plans put in place to maximise people's independence whilst ensuring people's safety.

Staff sought consent from people before providing support. When people were unable to consent, the principles of the Mental Capacity Act 2005 were followed in that an assessment of the person's mental capacity was made and decisions made in the person's best interest.

People's dietary needs were managed with reference to individual needs and choice. Meal times were a main feature of life in the home and provided a social occasion.

The registered manager followed quality assurance processes and audits. These were effective in managing the home and were based on getting feedback from the people living there.

More information is in Detailed Findings below

Rating at last inspection: Good (report published 12 November 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained rated Good.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk