20 May 2013
During an inspection looking at part of the service
During our inspection we spoke with three people living in the home and with three relatives who were visiting at the time of our inspection. People living in the home were very complimentary about the staff. One told us: 'The staff are good. They're always helpful.' A relative was very complimentary about the improvement the person they visited had made since admission to the home. However, they considered that there were not always sufficient staff. Another relative said that they could visit at any time and were always made to feel very welcome. They described the staff as 'wonderful' and 'very caring' and said that the home provided 'proper home cooked food'.