We carried out a review of the data available to us about Engelhard Lodge Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Engelhard Lodge Care Home, you can give feedback on this service.
Engelhard Lodge Care Home is a residential care home providing personal care and accommodation for up to 35 older people, some of whom were living with dementia. At the time of our inspection there were 20 people using the service. The service is a purpose-built care home and is set across one floor. There was a large lounge, and dining room and outside areas for people to use.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice. Whilst people were supported in a way which supported their choices and in the least restrictive way, best interest decisions had not been documented and applications to deprive people of their liberty had not been made where needed. We have made a recommendation in relation to this.
Risks in relation to people’s individual care needs had been assessed, and plans were in place to mitigate these. Staff understood how to keep people safe from harm and completed training in safeguarding. There were enough staff to meet people’s needs, and there were safe recruitment practices in place. Accidents and incidents were investigated appropriately to determine if lessons could be learnt.
People’s medicines were managed in a safe way and staff completed training in relation to the safe management and administration of medicines.
Risks within the environment had been assessed and regular inspections of services and utilities were undertaken. The service was clean throughout, and staff observed good practice in relation to infection prevention and control to minimise the risk of infection.
Some people told us the timings of the meals could be more evenly spaced out but were happy with the quality and choice of food offered.
People and their relatives were involved in the planning of their, their family members care, and people’s care records were written in a person-centred way. Staff knew people well, and supported people according to their wishes, whilst maintaining their privacy and dignity.
The registered manager and the staff had formed good links with the community and there was a choice of activities and events at the service to ensure people did not feel socially isolated.
The registered manager had a good oversight of the service, and procedures were in place to monitor and assess the safety and quality of service being delivered.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 12 October 2021 and this is the first inspection.
Why we inspected
We undertook this inspection based on the date the service was first registered with us.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Recommendations
We have recommended the registered manager assesses people’s mental capacity to make decisions. These decisions are to be made in people’s best interests and a documented record of this held. We have also recommended they make applications to deprive people of their liberty where this is required to keep people safe.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.