28 March 2012
During a routine inspection
'The carers come on time and do the things that are in the care plan.'
'I'm happy with the care. The carers are always nice, I could not fault them.'
'Thorpe Carers are good at taking on board feedback. They have added things to the care plan.'
'Thorpe Carers have been first class the whole of the three years we have used them. We have got to know the team of carers who visit my mother. They have always responded to requests for increased care needs very quickly.'