10 February 2014
During an inspection looking at part of the service
At our previous inspection on 22 October 2013, we were concerned that where people did not have the capacity to consent, the provider did not make suitable arrangements to identify and record this. We found that the service was not planning and delivering care in such a way as to meet people's individual needs. The provider gave little details on how people's identified needs, preferences and risks would be addressed by the service. We found that care plans were also not dated. We were concerned that the service did not always maintain and promote people's wellbeing by providing social and daytime activities.
The provider had now addressed the concerns we raised at the previous inspection. There were systems in place for obtaining informed consent from people who use the service. We found that before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.
The provider had also taken action to ensure that the service was planning and delivering care in such a way as to meet people's individual needs.