7 January 2014
During a routine inspection
People told us 'It's not a care home, it's where I live. If I need any help then they help me. There aren't many places like this in the country I am sure' and 'They are all lovely. I am settling well and have everything I need. I am independent and want to keep so ' but I do like having cups of tea on tap!'
We saw that people received a balanced diet, with fresh fruit and vegetables many of which were grown in the home's gardens. People told us they felt safe and the home had systems in place to protect people from abuse. There were sufficient numbers of staff on duty to ensure that people received individual attention. Staff understood people's needs well.
We found that although the home had a comprehensive policy and procedure manual in place many of the policies were out of date or needed revision.