• Care Home
  • Care home

Innisfree Residential Home

Overall: Good read more about inspection ratings

12-16 Severn Road, Weston Super Mare, Somerset, BS23 1DN (01934) 621611

Provided and run by:
Brooks Healthcare (Weston) Limited

Latest inspection summary

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Background to this inspection

Updated 23 June 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was conducted by two inspectors on the first day and one inspector and an Expert by Experience on the second day. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service

Service and service type

Innisfree Residential Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Innisfree Residential Home is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with eight people living at the service and five relatives. We spoke with seven staff members which included the registered manager and the nominated individual. The nominated individual is responsible for supervising the management of the service on behalf of the provider. We received feedback from three health and social care professionals. We reviewed eleven people’s care records and eleven medicine records. We looked at four staff files in relation to recruitment. A variety of records relating to the management of the service, including policies and procedures and audits were reviewed.

Overall inspection

Good

Updated 23 June 2022

About the service

Innisfree Residential Home is a residential care home providing personal care to up to 28 people. At the time of our inspection there were 26 people using the service.

People’s experience of using this service and what we found

The provider had made improvements across the service and previous breaches in regulations had been met. Governance systems had been reviewed so shortfalls were identified and actions taken to continually develop the service.

Staffing had improved to ensure people received support from a consistent team who knew them well. People were supported by staff who were kind, caring and respected their choices. The home was clean, tidy and well maintained.

Care plans reflected people’s preferences for care and support. Assessments and associated protocols made sure risks were managed whilst promoting people’s independence. Medicines were managed safely. The provider was continuing to develop the activities provided to offer a wider variety of options.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (17 April 2020) where five breaches of regulation were identified. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This inspection was carried out to follow up on action we told the provider to take at the last inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Innisfree Residential Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.