• Care Home
  • Care home

Long Close Retirement Home

Overall: Good read more about inspection ratings

23 Forest Road, Branksome Park, Poole, Dorset, BH13 6DQ (01202) 765090

Provided and run by:
Mr Keith London-Webb

Latest inspection summary

On this page

Our current view of the service

Good

Updated 15 April 2025

Long Close Retirement Home is registered to provide care, and support for up to 17 people. At the time of this inspection there were 11 people living at the service. This inspection was prompted by fire safety concerns regarding the premises, however, following this inspection we were assured by the arrangements in place to keep people safe. The inspection took place on 23 April 2025. People had person-centred risk assessments in place for all their care and support needs. Risk assessments were carried out to identify any risks to people and to the staff supporting them. These included environmental risks within the service as well as potential risks when people went out in the community. There were systems in place to ensure all equipment and utility services were regularly checked, serviced and well maintained to ensure the safety of the premises. There were clear governance processes in place to ensure effective oversight of the service. Staff felt well supported and told us they enjoyed their jobs and felt they worked well as a team for the benefit of people living at Long Close Retirement Home.

People's experience of the service

Updated 15 April 2025

People told us they enjoyed living at Long Close Retirement Home and they felt safe. One person told us, “I’m all ok at the moment, I feel safe here. I’m happy living here they treat me well.” Another person said, “Oh I definitely feel safe. The staff know how I like things done. They are always here to help us. I can use the call bell and have done at times.” People were supported to live their lives as safely as possible whilst ensuring they maintained their independence. Staff encouraged and supported people to live full lives, ensuring they were given choice to take part in activities that were important to them and they enjoyed. Staff spoke knowledgably about people, expressing people’s likes and dislikes. Staff told us they enjoyed working at Long Close Retirement Home, were well supported in their roles and had full confidence in the management team.