27 November 2013
During a routine inspection
Systems were now in place to ensure the safe recruitment and induction of staff.
Staff had received a programme of training which had brought them up to date with regard to mandatory health and safety training. Further training was planned to enhance staffs' knowledge and skills with regard to meeting the needs of the people living at the service.
The provider had begun to implement systems to monitor and assess the quality of the service but this still needed further improvement.
Records required were up to date and accurate. Care plans were comprehensive and provided staff with sufficient information to provide support to people according to their needs.