15 January 2014
During a routine inspection
We saw that people were enabled to express their views and were involved in making decisions about their care and treatment.
One person told us that their favourite thing about living at the home was that they got to live with their friends. Another person commented 'I get all the support I need. I can't think of any improvements ' well maybe less housework! '
The care plans we reviewed were person centred and focused on the aims of the person and how staff should support people to achieve their aims. We also saw that where necessary detailed plans had been developed, for example, where people needed the most support. Risks to people had been identified and clear care planning had taken place to ensure that these risks were minimised and people's safety maintained.
There were effective medication systems within the home. We found that there was a mix of people who received support to take medications and those who self medicated.
We found that people were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.
We also found that arrangements were in place to support people to raise concerns and complaints.
We also found that arrangements were in place to support people to raise concerns and complaints.