21 September 2011
During a routine inspection
We spoke with two professionals from different mental health teams and they were both positive about the care and support that their clients were getting at Endsleigh House. They both told us that their clients were improving and doing well in the home. We saw comments made by a relative in a survey carried out in September 2011, which stated, 'Staff are always welcoming and have time to discuss everything. I am very happy with the service'. We spoke with staff about the service and they told us that people using the service get a safe and good standard of care at Endsleigh House. They told us that they were supported to make choices, consulted and encouraged to develop their skills and interests at the home.