The Care Quality Commission
  • Doctor
  • Independent doctor

Suntara Clinic

Overall: Good read more about inspection ratings

Frederick Treves House, St. John Way, Dorchester, DT1 2FD

Provided and run by:
Suntara Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Suntara Clinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Suntara Clinic, you can give feedback on this service.

13 October 2022

During a routine inspection

This service is rated as Good overall.

The clinic was registered with the Care Quality Commission (CQC) on 17 July 2021, and this is the first inspection since registration.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced inspection at Suntara Clinic as part of our planned inspection programme.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Therefore, at Suntara Clinic we were only able to inspect the services which fall under the scope of CQC registration and the regulated activities.

Suntara Clinic is registered to provide the following regulated activities:

  • Diagnostic and screening procedures
  • Surgical procedures
  • Treatment of disease, disorder and injury.

The clinic is a GP led service with the director also being the registered manager and clinical lead.

A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the time of the inspection there were no patients attending for appointments therefore we were unable to ask about the service provided. However following the inspection CQC received 10 positive comments via our website.

Our key findings were:

  • The clinic had clear systems, processes and standard operating procedures to keep people safe and safeguarded from abuse.
  • Risk assessments had been completed to assure the provider of the safety of the premises.
  • The clinic made referrals to other relevant services in a timely manner.
  • Patients were advised of treatment prices in advance and these were clearly displayed on the clinic’s website.

The areas where the provider should make improvements are:

  • Information and guidance about how to make a complaint should be available and accessible to everyone who uses the service. It should be available in appropriate languages and formats to meet the needs of the people using the service.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services