7, 8 February 2011
During a routine inspection
People said they felt safe living at 14 Bruce Road and were supported to become as independent as possible.
Staff told us that they respect people's wishes and said that people are involved in all aspects of their lives as much as possible and are actively encouraged to express their views and opinions.
Staff also said that the training provided is very good and that they regularly attend refresher courses to maintain their knowledge, skills and competency in all aspects of supporting the people in their care.