Caritate Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Assessments were completed before people moved into the service. These were updated regularly so staff were aware of people’s current needs. Where appropriate relatives were involved in care plan reviews. People were asked for their consent before any personal care was provided. Staff were aware of people’s preferences and were person-centred in their approach.

This service scored 54 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

A relative told us; “[Staff] certainly understand their needs, preferences and foibles.” “I was present at a long interview at the [Name of hospital] between [relative] and the Caritate staff just prior to the move to the care home. [My relative’s] needs were discussed in depth.” Another said; “My brother and I chose the Home for [relative] and I remember them asking lots of questions about their likes and dislikes. They seemed to be interested in them as a person.” Staff told us they had a good understanding of people’s needs and knew them well. Care plans showed assessments of needs were regularly updated to help ensure they accurately reflected people’s current needs.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

Relatives told us they had observed staff asking people if they consented before providing personal care.

Staff told us they had a good understanding of people’s needs and knew them well.

Care plans showed assessments of needs were regularly updated to help ensure they accurately reflected people’s current needs.