We carried out a review of the data available to us about YoD Care Services on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about YoD Care Services, you can give feedback on this service.
People’s experience of using this service and what we found
People received safe care from staff who knew them well. There was a safeguarding policy in place and the registered manager and staff knew how to identify and report concerns.
There were sufficient staff available to support people safely. Staff had the necessary training and experience. Risks to people were assessed, managed and reviewed. Medicines were managed in a safe way. There were infection control procedures in place.
People and their relatives told us staff who supported them were kind and caring and treated them with respect. Staff understood the importance of respecting people's diverse needs and promoting independence.
People were involved in decisions about their care and support. There was a clear commitment and focus on supporting people to develop their independence and choices.
Staff respected people's privacy, dignity and independence and their right to confidentiality. People and family members were encouraged to express their views and opinions and make decisions about the care provided.
People had access to health and social care professionals where required in a timely way. People were supported by staff to maintain a balanced diet where this was part of their care package.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were trained and supported to understand their roles and responsibilities.
Auditing and quality assurance processes were in place to enable the service to identify where improvement was needed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 03 September 2021, and this is the first inspection.
Why we inspected
This was a planned inspection based on the date of registration.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for YoD Ltd on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.