We carried out a review of the data available to us about Sizwim Home Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Sizwim Home Care, you can give feedback on this service.
Sizwim Homecare is a domiciliary care agency providing care and support to people who live in their own homes in Hull and surrounding areas. The service provides support to older people, people living with dementia, learning disabilities or autism spectrum disorder, and mental health needs. It also supports younger adults and people who have a sensory impairment. At the time of our inspection, there was one person using the service.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
At the time of the inspection, the location did not provide care or support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
People were involved in decisions about their care and had maximum choice and control over their lives. Staff had a good understanding of the key requirements of the Mental Capacity Act 2005.
The service has a positive culture that was person-centred, open, inclusive and empowering. The registered manager was available, consistent and led by example. There was clear and effective governance systems to manage risks and drive improvements in the service.
The service had effective safeguarding systems, policies and procedures in place to safeguard people from abuse. Staff had an awareness of safeguarding procedures and the action to take to protect someone from abuse.
People were involved in managing risks, and risk assessments were person centred and reviewed regularly. Staff were trained in infection, prevention and control and had access to, and followed, clear policies and procedures.
Assessments of people’s needs were comprehensive with outcomes identified. People’s care and support needs were reviewed regularly and updated when changes occurred. People were involved in decisions about their health.
Staff completed a comprehensive induction. Supervision and appraisals were used to develop and motivate staff, review their practice and focused on professional development.
People were treated with dignity, respect and kindness. Staff had the right skills to ensure people received compassionate support. Staff used accessible means of communication whenever needed. People’s right to privacy and confidentiality was respected.
For more details, please see the full report which is on the Care Quality Commission website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 09 June 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.