20/11/2018
During an inspection looking at part of the service
We carried out an announced focused inspection on 20 November 2018 to ask the service the following key questions; Are services safe and well-led?
Our findings were:
Are services safe?
We found that this service was providing safe care in accordance with the relevant regulations.
Are services well-led?
We found that this service was providing well-led care in accordance with the relevant regulations.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
CQC inspected the service on 27 March 2018 and asked the provider to make improvements. Requirement Notices were served in relation to breaches identified under Regulation 12: Safe Care and Treatment, Regulation 17: Good Governance and Regulation 18: Staffing. We checked these areas as part of this focused inspection and found they had been resolved and that the regulatory requirements were now being met.
Vaccination UK Limited is a private clinic providing travel health advice, travel and non-travel vaccines, blood tests for antibody screening and travel medicines such as anti-malarial medicines to children and adults. In addition, the clinic holds a licence to administer yellow fever vaccines.
Vaccination UK Limited is also commissioned to the NHS in the provision of child immunisation services.
This location is registered with CQC in respect of the provision of advice or treatment by, or under the supervision of, a medical practitioner, including the prescribing of medicines for the purposes of travel health.
The clinic is registered with the Care Quality Commission under the Health and Social Care Act 2008 to provide the following regulated activities:
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury.
The Clinical Director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- Lessons were shared to make sure action was taken to improve safety across the service.
- There were risk assessments in relation to safety issues.
- Staff recruitment checks, induction, essential training, appraisals and supervision was recorded and undertaken in a timely manner, in most cases.
- There was a leadership structure and staff felt supported by management.
- Structures, processes and systems to support good governance and management were clearly set out, understood and effective.
There were areas where the provider could make improvements and should:
- Continue to review the system in place to ensure documentary evidence of appropriate recruitment checks for staff members has been obtained.
- Continue to review the system in place to ensure personal developments plans are in place for all appropriate staff members.
- Continue to develop positive relationships between senior staff and teams and establish clear methods of communications across all staff locations.
Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice