Berrywood

Updated 21 September 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2014 and to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 05 September 2018 and was carried out by one Inspector. The inspection was unannounced.

Before the inspection we reviewed information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us. We also reviewed the provider information return (PIR) submitted to us. This is information that the provider is required to send to us, which gives us some key information about the service and tells us what the service does well and any improvements they plan to make.

During the inspection we spoke with three people who used the service, two staff members, and the registered manager. We received feedback from four relatives of the people living at the home following the inspection.

We looked at two care plans and a range of other relevant documents relating to how the service operated, like team meeting minutes and house meeting minutes. We looked at the systems that were in place to monitor the service and the audits relating to various aspects of the service. We checked two employment files. We also reviewed accident and incident records.

Updated 21 September 2018

The inspection was carried out on 05 September 2018 and was unannounced. At the time of our inspection the service was providing support to five people who have complex needs and learning disabilities.

Berrywood is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one CQC contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

At our last inspection we rated the service Good. At this inspection we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. Staff discussed with people the care and support they received and obtained their consent.

People felt safe and were happy with the support they received. People had well developed care plans and staff supported them effectively to live an active life.

Staff were trained and their competency to deliver care and support people was observed by the registered manager. People and relatives were very positive about the service they received.

There were enough staff safely employed to meet people`s needs in a personalised way.

People`s dignity and privacy was promoted and respected by staff. Staff enabled people to maintain and develop relationships and stay safe.

People had a well-developed activity schedule and staff supported them to enjoy activities in the home and in the community.

The provider`s governance systems and processes were well developed and used by the registered manager to constantly monitor and improve the quality of the service provided.