Amanda Azzopardi Aesthetics

Updated 26 September 2022

Amanda Azzopardi Aesthetics is a location registered under the provider Amanda Azzopardi Aesthetics Ltd. The address of the service is: 23 Lanfranc Way, Liverpool, L16 1JU.

The provider is registered with CQC to deliver the Regulated Activities; Surgical procedures and treatment of disease, disorder or injury.

Services to patients include consultation and treatment. The main areas of work that fall within the regulatory framework are the provision of: thread lifts, weight loss management and the treatment of hyperhidrosis. The service also offers a range of other aesthetic procedures that fall outside the scope of CQC registration. The clinical team consists of one clinician who is qualified as an advanced nurse practitioner (ANP) and non-medical prescriber. The service is provided to adults aged 18 and over. The range of services provided are listed on the provider’s website.

The service operates Monday to Sunday from 8am to 8pm. All appointments are pre-bookable.

The service is based in a semi-detached residential property. Consultation rooms are available on the ground floor of the building and there is a ramp available to enable people to access the premises if this is required.

How we inspected this service

Before visiting we reviewed a range of information we hold about the service and asked the provider to send us information. This included the complaints they had received in the last 12 months, details of significant events and the details of their staff members. We carried out a visit to the location and toured the premises and facilities throughout.

Our inspection also included:

• Speaking with the registered provider
• Speaking with a member of the staff team
• Reviewing records
• Requesting supporting information and evidence from the provider

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 26 September 2022

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Amanda Azzopardi Aesthetics on 25 August 2022. The inspection was carried out as part of our inspection programme. This was the first inspection of the service since it was registered with CQC.

Amanda Azzopardi Aesthetics provides a range of cosmetic services such as thread lifts and skin care treatment. The provider also provides weight loss management and treatment for hyperhidrosis.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Amanda Azzopardi Aesthetics provides a range of services which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

The registered provider for the service is also the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

• The service provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Staff dealt with patients with kindness and respect and involved them in decisions about their care.
• The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
• Staff reported a good culture and systems were in place for quality control and governance.

The areas where the provider should make improvements are;

• Review the formulary for antibiotic prescribing and update the related policy and procedure. Include choice, duration and appropriateness of antibiotics prescribed into the prescribing audit.
• Review the level of information recorded in client consultation notes to ensure these are consistently sufficiently detailed.
• Ensure the required equipment is in place to support the appropriate assessment of client’s using the service for weight loss management.
• Review the services provided to ensure the service is registered for all regulated activities provided.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services