Updated 14 June 2019
The inspection: We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team: Our inspection was completed by one inspector.
Service and service type: Canonbury Residential Home is a ‘care home’ that provides care for a maximum of 13 older people. At the time of the inspection 7 people were using the service. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection: The inspection was unannounced.
What we did: Before the site visit: We reviewed the information we had received about the service since the last inspection. This included previous inspection reports and details about incidents the provider must notify us about, such as abuse, serious injuries and deaths. We used information the provider sent us in their Provider Information Return as part of our Provider Information Collection. Providers are required to send us key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections.
During the site visit: Inspection site visit activity started on 1 May 2019 and ended on 17 May 2019. On the 1 May 2019 we visited Canonbury and spoke with two people who used the service, the registered manager, the deputy manager and a member of staff. We observed staff interacting with people throughout the day, including preparing and supporting people with their meals. We reviewed a range of records. This included five people's care records, three staff recruitment files and staff training and supervision records. We also reviewed records relating to the management and monitoring of the service.
On 2 May 2019 We made telephone calls to people’s relatives and staff and visited the service to provide feedback to the registered manager.
Following the site visit: We sought feedback from a local authority commissioner and on 17 May we telephoned the provider to seek further information and to conclude the inspection.