Archived: Oaklands Care Home

Updated 27 April 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We undertook a focused inspection of Oaklands Care Home on 11 April 2017. This inspection was completed to check that improvements to meet legal requirements planned by the provider after our comprehensive inspection 14 and 17 December 2015 had been made. We inspected the service against one of the five questions we ask about services: is the service effective. This is because the service was not meeting legal requirements in relation to that question.

The inspection was undertaken by one inspector.

Before our inspection we reviewed the information we held about the home, this included the provider’s action plan, which set out the action they would take to meet legal requirements. We also checked other information that we held about the service and the service provider, including notifications we received from the service. A notification is information about important events which the provider is required to tell us about by law.

At the visit to the home we spoke with two relatives, the provider, deputy care manager, deputy manager, two members of the care staff and a chef. We looked at three people’s care records and others relating to consent to care and treatment. We also looked at staff induction and training records.

Updated 27 April 2017

We carried out an unannounced comprehensive inspection of this service on 14 and 17 December 2015, at which a breach of legal requirements was found. This was because consent to care and treatment was not always sought in line with current legislation and guidance. Staff were not able to apply the principles and codes of conduct associated with the Mental Capacity Act 2005.

After the comprehensive inspection, the provider wrote to us to say what they would do to meet legal requirements in relation to the breach. We undertook a focused inspection on the 11 April 2017 to check that they had followed their plan and to confirm that they now met legal requirements.

This report only covers our findings in relation to this topic. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for ‘Oaklands Care Home’ on our website at www.cqc.org.uk’

Oaklands Care Home provides accommodation care and support for up to 31 older people, including those who are living with dementia.

The home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

At our focused inspection on the 11 April 2017, we found that the provider had followed their plan which they had told us would be completed by the 31 March 2016 and legal requirements had been met.

The provider had taken action to ensure that consent to care and treatment was sought in line with current legislation and guidance. Staff were able to apply the principles and codes of conduct associated with the Mental Capacity Act 2005.

Staff continued to receive induction, training and professional development to support them to meet people’s needs.

People received regular and on-going health checks and support to attend appointments. They were supported to eat and drink enough to meet their needs and could choose from a range of alternative meals.

The provider had an on-going plan in relation to developing the home environment to take into account people’s changing needs including the needs of people living with dementia.