Background to this inspection
Updated
30 May 2018
Bridport Medical Centre 1 is a large rural practice serving the health needs of approximately 18,000 patients. The registered provider is The Bridport Medical Centre 1 and is registered to provide the following regulated activities:
Treatment of disease, disorder or injury
Surgical procedures
Diagnostic and screening procedures
Maternity and midwifery services
Family planning
The practice team consists of 10 GP partners who together work an equivalent of eight and a quarter full time staff, three nurse practitioners, six practice nurses and three health care assistants.
The practice is a registered training practice. This means that Registrars completing their final year of training are supervised before becoming fully qualified GP's.
GPs and nursing staff are supported by an administration and reception team and the practice manager.
The practice has a higher than average number of patients aged 65 years or older. It is situated in one of the least deprived areas of the country.
The practice is located at West Allington, Bridport, Dorset, DT6 5BN.
Out of hours services are provided for patients by using the NHS 111 service.
Updated
30 May 2018
This practice is rated as Good overall. (Previous inspection 25 May 2015 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive at Bridport Medical Centre 1 on 12 April 2018, as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- Feedback was welcomes from staff and patients and acted upon.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- Review the processes implemented for exception reporting of Quality and Outcomes Framework data, in particular those for long term conditions.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Working age people (including those recently retired and students)
Updated
30 May 2018
People experiencing poor mental health (including people with dementia)
Updated
30 May 2018