Blemish Clinic

Updated 20 June 2022

Blemish Clinic was registered in respect of the provision of treatment of disease, disorder or injury, diagnostic and screening procedures and surgical procedures. We inspected treatments relating to these regulated activities for example, excising moles and performing a biopsy for histology reporting, excision of moles under local anaesthetic and thread lifts. In addition, they will offer consultation and treatments for skin conditions, migraines, hyperhidrosis, skin lesions and moles, pigmented and vascular lesions, facial and leg veins, stretch marks and scarring, vaginal rejuvenation and erectile dysfunction. The clinic will continue to provide non registered cosmetic consultations and treatments.

Blemish Clinic is based at:

40 Market Street

Edenfield

Ramsbottom

Bury

Lancashire

BL0 0JN

Tel no: 01706 822 689

Website: www.blemishclinic.co.uk

Opening times:

Monday: closed

Tuesday: 10.30 am to 7.00 pm

Wednesday: 10.30 am to 7.00 pm

Thursday: a service is available on occasion

Friday: 10.30 am to 7.00 pm

Saturday: a service is available on occasion

Sunday: closed

How we inspected this service

Before visiting Blemish Clinic, we reviewed a range of information we hold about the service and information which was provided by the service before the inspection.

During the inspection:

• we spoke with the provider and the operations manager

• reviewed key documents which support the governance and delivery of the service

• made observations about the premises

• looked at information the service used to deliver care and treatment.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 20 June 2022

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Blemish Clinic as part of our inspection programme and to provide this service with a rating.

Blemish Clinic was registered in respect of the provision of treatment of disease, disorder or injury, diagnostic and screening procedures and surgical procedures. We inspected treatments relating to these regulated activities for example, excising moles and performing a biopsy for histology reporting, excision of moles under local anaesthetic and thread lifts. In addition, they will offer consultation and treatments for skin conditions, migraines, hyperhidrosis, skin lesions and moles, pigmented and vascular lesions, facial and leg veins, stretch marks and scarring, vaginal rejuvenation and erectile dysfunction. The clinic will continue to provide non registered cosmetic consultations and treatments.

The operations director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Prior to the inspection we were provided with information about patients’ feedback on the service provided by Blemish Clinic. The feedback was overwhelmingly positive. Patients described the staff as professional, knowledgeable and friendly. They said the staff listened to their concerns and explained the procedures and treatment options clearly. Patients commented they were very happy with their treatments.

Our key findings were:

• Patients received effective care and treatment that met their needs.
• Risk assessments had been completed to assure the provider of the safety of the premises.
• The clinician received appropriate training to carry out their roles.
• There was an open and transparent approach to safety and an effective system in place for reporting and recording incidents.
• The clinicians maintained the necessary skills and competence to support patients’ needs.
• The clinicians were up to date with current guidelines.
• The clinicians were aware of, and complied with, the requirements of the duty of candour.
• The clinic made referrals to other services as necessary.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care