The Care Quality Commission
  • Doctor
  • Independent doctor

EssexPrivateGP

Overall: Good read more about inspection ratings

58 Laindon Road, Billericay, Essex, CM12 9LD (01277) 568562

Provided and run by:
Medical Commercial Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about EssexPrivateGP on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about EssexPrivateGP, you can give feedback on this service.

22 July 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced inspection at EssexPrivateGP as part of our inspection programme and to provide a rating for the service.

EssexPrivateGP provides an independent GP consulting and treatment service to children and adults of all ages.

The Lead GP is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service had clear systems to keep patients safe and safeguarded from abuse.
  • Staff had the information they needed to deliver safe care and treatment to patients.
  • The provider sought assurance from those responsible for the premises to ensure the safety of patients and staff.
  • The service routinely reviewed the effectiveness and appropriateness of the safety and quality of care it provided to ensure treatment was delivered according to evidence-based guidelines.
  • Patients were treated with respect and staff were kind, caring and involved them in decisions about their care.
  • Patients were able to access efficient and effective care and treatment from the service, with appointments available on the same day.
  • The service demonstrated a culture which focused on the needs of patients and commitment to driving improvement.
  • There was a clear leadership structure in place and staff felt supported by management.
  • The service had a governance framework and had established processes for managing risks, issues and performance.

The areas where the provider should make improvements are:

  • Work with those responsible for the premises to continue to monitor and mitigate risks associated with legionella bacterium contamination of water systems.
  • Continue to indicate the lead responsible individual at the service in all policies.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care