Archived: Jeesal Kelling Park

Updated 13 August 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 13 June 2016 and was unannounced. The inspection was carried out by one inspector.

Before the inspection, we reviewed the information we held about the service. Providers are required to notify the Care Quality Commission about events and incidents that occur including unexpected deaths, injuries to people receiving care and safeguarding matters. We reviewed the notifications the provider had sent us.

We observed interactions between staff and people who used the service. We spoke with four people who lived at the home, five staff members as well as the manager. We received feedback from a community professional involved with the home.

We looked at three people’s personal care and support records, personnel records for three staff and records relating to the management of the service such as staff training and supervision records, meeting minutes, records of checks and audits, action plans and safeguarding records.

Updated 13 August 2016

We conducted an unannounced inspection of Jeesal Kelling Park on 13 June 2016.

At our last inspection on September 2014, the service met all regulations inspected.

Jeesal Kelling Park provides 24-hour care, support and accommodation for a maximum of 14 adults with learning disabilities, physical disabilities, mental health needs or autistic spectrum disorder. There were nine people using the service when we visited.

The service had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People consented to their support and were involved in the planning and review of their care. The registered manager ensured that people were able to contribute to the running of the service and sought for people to be involved. People living at the home were involved in the training of staff.

Staff were aware of the requirements of their role and safe recruitment processes were in place. Staff supported people safely and knew what to do to protect people from the risk of abuse.

Recruitment procedures ensured staff had the appropriate values when they were employed and gained skills and qualifications shortly after they started work. Ongoing training was provided and staff were encouraged to pass on their expertise to their colleagues through role modelling and team meetings.

People received their medicines in a safe manner and staff recorded and completed Medicine Administration Record (MAR) charts correctly.

People had access to healthcare services and received on-going healthcare support for example through their GP, hospital doctors and specialists. Referrals were made to other professionals such as psychologists and dieticians if the need arose.

Risk assessments and care plans for people using the service were effective, individual, person centred and they included the required information. People’s individual care needs were recorded daily in detail and this information was shared with staff so that the care delivered was responsive. There was a strong focus on supporting people in becoming more independent by working together with them.

Quality assurance systems were in place to assess and monitor the service people received. Families were consulted so that their views could be gained. These views were acted upon with actions taken and improvements made. Complaints were appropriately responded to, in line with the providers policy.