Maternity improvement resource
Published: 19 September 2024
Page last updated: 19 September 2024
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Frontline staff
What we look for
Safe
Learning culture
- How have you learnt about different outcomes for women and babies with protected characteristics?
- Is this included in PROMPT, skills and drills and if so, how?
- How are equality characteristics recorded in all clinical records?
- Can you give examples of how learning about inequalities has led to a change in the service you provide?
- Is there a commitment to improving safety for those with equality characteristics at all levels in the organisation?
Safe systems pathways and transitions
- What action has been taken by the service to reduce safety risks for those with equality characteristics?
Involving people to manage risks
- How are risk assessments used to support the care of women and babies with equality characteristics?
- How are the preferences and choices, including religious and cultural preferences, of those who use services respected, and where possible incorporated into care?
Effective
Assessing needs
- Are care plans personalised to include individual needs and choices for care and treatment including pain relief?
Monitoring and improving outcomes
- How do staff record health inequalities data in incident reviews and how is data interrogated and trends monitored?
Consent to care and treatment:
- How do you ensure women receive information about care and treatment being offered or recommended in a way they can understand before giving consent?
- Are interpretation services always offered, even where a family member would be able to translate?
Responsive
Care provision, integration and continuity
- How do you support women and families with additional healthcare needs? These could include:
- people with a learning disability,
- people whose preferred or known language is not English
- people with sensory loss for hearing or sight
- people who have mobility issues
- people with mental health needs and risks associated with safeguarding.
Providing information
- What information and advice are available to meet individual communication needs?
- How do you ensure that individual communication needs are fully recorded and shared across the maternity pathway?
Well-led
Shared direction and culture
- How are you supported to have a detailed knowledge of equality, diversity and human rights?
Governance management and sustainability
- What data is discussed in your safety huddles and meetings about equality characteristics?
Listening to and involving people
- Is feedback sought from people with protected characteristics and how have any findings influenced changes in your service?
- Is health inequality on your maternity service’s risk register?