Our provider portal is new and we're still developing this service
If you're a registered provider, you can use the provider portal to submit some notifications and manage some aspects of your registration.
In the future, we plan to make more services available online.
What you can do on the provider portal
Submit some types of notification
- Allegations of abuse (safeguarding)
- Death of a detained mental health patient
- Death of a person using the service
- Events that stop a service running safely and properly
- Serious injury to a person using the service
- Outcome of an application to deprive a person of their liberty (DoLS)
- Police involvement in an incident
- Unauthorised absence
You must continue to submit all other types of notification by email.
Manage your registration
- Register as a new provider
- Register as a new manager
- Cancel your provider registration
- Cancel your manager registration
Manage your provider portal account
- Nominated individuals can now create user accounts for colleagues who do not work in a regulatory role.
Sign in or create an account
Before you start, check if you're eligible
You need to hold a CQC registered role to create a provider portal account.
You must be one of the following:
- a nominated individual
- a responsible individual
- a registered manager
- a main partner.
Check if you hold a CQC-registered role
Nominated individuals and registered managers
Check your provider registration certificate. Nominated individuals and registered managers are listed on your registration.
Main partner
You're the main partner in your partnership if:
- you're listed as the main contact partner in your provider registration.
- your name is on the correspondence you receive from us (including formal notices).
Responsible individual
If you registered with CQC as an individual (this is sometimes called a 'sole trader'), you're a responsible individual.
The email address you use to create your account must be:
- your email address that's currently registered with CQC
- unique to you (you cannot use an email address shared with other people)
We ask for this so we can check your details match our records.
!
If you have an account for the older version of our provider portal (pre-February 2024), you'll need to create a new account. Your old login details will not work.
Stay up to date with changes to the portal
Sign up for our provider bulletins
Register as a manager or a new provider
Find out what you need to do to register with CQC before you start your online application.
Get help
While some providers can use the new portal as expected, others have not had a smooth experience. We're working hard to make improvements and we'll continue to act on your feedback.
Get help if you’re having problems signing in or creating a provider portal account.