Help shape the CQC Way

Page last updated: 10 March 2025

Published: 10 March 2025

Our work to reset and refocus on our purpose, values and ways of working is continuing. Thank you to everyone who attended one of our engagement events over the last few weeks, all your feedback is being used to drive this work forward.

We’re using everything we’ve heard through the engagement that’s happened so far, and everything we’ve heard over the last 2 years to develop a set of  statements that will describe:

  • Why CQC exists

  • What we aim to achieve

  • How we work

From 12 March, we’ll be inviting you to review these drafts and feedback on them.

We’ll be doing this through a secure and anonymous online platform where you can add comments, respond to what other people are saying and vote to tell us where we’ve got things right or what we need to change.

You’ll be able to share feedback up to 26 March.

What to do if you hold a registered role in a health or social care provider

If you are a registered person  in a provider we regulate (for example, registered manager, nominated individual, partner) you don’t need to take any action as you’ll be signed up automatically to the platform.

You’ll shortly receive an email with your username and password, with instructions on how to log in. 

Use these details to log in and then give feedback on our draft proposals from 12 March. 

For anyone else

We want to hear from as many people as possible. If you work in health or social care, use these services, or have an interest in effective regulation, we would like your feedback. 

If you want to get involved, you can create an account on our online platform today. Use an email address and create a password to set up your account. Once you’ve done this, you’ll receive an email letting you know when you can start sharing your thoughts from 12 March.