Improving how we work

We're working to improve the way we work, particularly following reviews by Dr Penny Dash and Professor Sir Mike Richards. Here we share news and updates about this work, as well as opportunities to get involved.

Latest news

Taking action on your feedback

We're continuing to make changes to make sure we can publish reports at a faster pace, increase the number of assessments we carry out, clear our backlog of registration applications and act promptly on information of concern.

26 March 2025

Read about our progress and what we're doing next
 

Help shape the CQC Way

Our work to reset and refocus on our purpose, values and way of working is continuing. Find out how you can get involved.

10 March 2025

Find out about the CQC Way
 

Taking action to progress stuck assessments

This update gives the current position on inspection report publishing, which in some cases has been delayed by technical issues.

18 February 2025

Read the update on inspection reports
 

Review of CQC's single assessment framework by the Care Provider Alliance

This review looks at the perspectives of social care providers on CQC's single assessment framework and their views on future regulation by CQC.

11 February 2025

Read the review by the Care Provider Alliance
Read our response to the review

Work with us to improve how we work

Join our new Chief Executive Julian Hartley and his team to reflect honestly on what it’s been like working with us, explore bold possibilities for the future, and shape our goals and ways of working.

22 January 2025

Find out how to get involved