Former Warwickshire care home manager is ordered to pay £10,000 for failing to protect resident from sexual assault

Published: 21 February 2024 Page last updated: 21 February 2024
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A former registered manager at Cherry Tree Lodge (operated by Runwood Homes Limited), a Warwickshire care home, has been ordered to pay £10,000 by Birmingham Magistrates’ Court, following a prosecution brought by the Care Quality Commission (CQC) for failing to protect a resident from exposure to a significant risk of avoidable harm.

Denise Mary Clark, the former registered manager of Cherry Tree Lodge, pleaded guilty to an offence of failing to provide safe care and treatment, and one offence of failing to safeguard a resident from abuse and improper treatment, thereby exposing them to avoidable harm.

Denise Mary Clark was fined £1600 in court on 15 February. She was also ordered to pay £8240 costs to CQC which brought the prosecution, and a victim surcharge of £160.

A female resident of Cherry Tree Lodge had a diagnosis of Alzheimer’s disease and lacked capacity to consent to sexual relations. On 21 October 2021, a male resident at Cherry Tree Lodge was found by members of staff in her bedroom, leaning over her and kissing her, with his trousers lowered and engaging in an indecent act.

Members of staff told Ms Clark what they had witnessed and suggested that that the male resident should be moved to another room to prevent a re-occurrence. Ms Clark advised action would be taken, but gave no advice or guidance to staff, and did not take action in line with the service’s safeguarding policy or make referrals to other agencies.

On 2 November 2021, a member of staff found the same male resident on top of the same female resident engaging in sexual activity with her. As a result of this incident police were called and the man was arrested on suspicion of rape on the basis that she did not have capacity and was unable to consent. The man was interviewed by Warwickshire Police and released under investigation. No further action was subsequently taken by the police on this matter.

An investigation by the CQC found that Ms Clark failed to adequately assess and mitigate the risks posed by this man and protect the female resident living at Cherry Tree Lodge from abuse and improper treatment, leading to this incident.

The case relates to Regulations 12, 13, and 22 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and the failure to follow the systems and processes in place to prevent abuse and protect this resident, which exposed them and others to a significant risk of avoidable harm.

Amanda Lyndon, CQC deputy director of operations in the midlands, said:

“The registered manager’s failure to protect a vulnerable woman in its care from a resident who was known to present a threat is appalling. What makes it much worse is the harm she was subjected to was potentially avoidable if Denise Mary Clark had done what was required of her under CQC regulations and the safeguarding policy.
 
“The majority of registered managers do an excellent job but when they don’t, we can and will take action to hold them to account and protect people.

“I hope this case reminds care managers they must always take all reasonable steps to manage risks to people’s safety, including ensuring people are safeguarded from abuse.”

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.