The Care Quality Commission (CQC) has taken further action to protect people using Moss Side Medical Centre in Preston, following an inspection in May and June which sees it again rated as inadequate and remaining in special measures.
Moss Side Medical Centre delivers general medical services to the local population of Preston.
The inspection was carried out to follow up progress on the improvements CQC told them to make at the practice’s last inspection.
Following the inspection, the overall rating for the practice, as well as the areas of safe, effective, and well-led were again rated as inadequate. Responsive remains rated as requires improvement. This was a focused inspection which did not look at the area of caring.
The service remains in special measures to continue its focus on making significant improvements and continues to be kept under close review by CQC during this time to make sure people are safe.
Sheila Grant, CQC deputy director of operations in the north, said:
“During our inspection of Moss Side Medical Centre, we found issues raised at our previous inspection hadn’t been addressed fully and we identified further shortfalls.
“We’ve told the surgery exactly where improvements need to be made and have taken further regulatory action to protect people who use the service. We will report on this when we’re legally able to do so.”
Inspectors found:
- The practice weren’t effectively monitoring staff training to assess whether they had the appropriate skills and experience to carry out their roles
- The practice hadn’t fully completed risk assessments including for fire safety, infection prevention, or for the use of equipment and weren’t managing medications well
- The process for authorising vaccinations was not effective. Healthcare assistants were vaccinating people without prior authorisation from a GP, and some of the records were missing information such as the date of the vaccination
- Infection prevention wasn’t being managed well, with a significant number of out-of-date clinical items like pre-injection swabs, plasters, gloves and face masks.