The Care Quality Commission (CQC) has published a report from an unannounced inspection of a child and adolescent mental health service (CAMHS) that took place in July last year, at Cygnet Joyce Parker Hospital in Coventry.
At the time of the inspection Cygnet Joyce Parker, run by Cygnet Health Care Limited, was a 43 bed CAMHS hospital for males and females. Since the inspection, the hospital has changed its usage and is only providing a service to adult males. However, the service is still registered as being able to provide a CAMHS service.
Following the inspection in July, three warning notices were issued for failing to meet regulations relating to staff abuse of children and young people during incidents of restraint, as well as risk management involving ligatures and emergency responses in relation to resuscitation.
As this was a focused inspection of the safe, caring and well-led key questions, no new ratings have been issued.
The hospital therefore remains rated requires improvement overall, as well as for being safe, caring and well-led from their previous inspection.
CQC carried out another inspection at the hospital in October last year to check people were receiving safe care. This was at the time the hospital had changed to only providing a service to adults. The findings from this will be published in a report on CQC’s website once it has been through the usual quality assurance processes.
Due to a large-scale transformation programme at CQC, this report has not published as soon after the inspection as it should have done. The programme involved changes to the technology CQC uses but resulted in problems with the systems and processes rather than the intended benefits. The amount of time taken to publish the reports falls far short of what people using services and Cygnet should be able to expect and CQC apologises for this.
While publication of some reports has been delayed, any immediate action that CQC needed to take to protect people using services was not affected and was carried out in a timely way. CQC is taking urgent steps to ensure that inspection reports are published in a timelier way.
