CQC publish report on Aintree University Hospital medical care following assessment

Published: 15 November 2024 Page last updated: 15 November 2024
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The Care Quality Commission (CQC) has published a report following an unannounced inspection of medical care at Aintree University Hospital, part of Liverpool University Hospitals NHS Foundation Trust, in March.

Aintree University Hospital provides acute hospital care for a population of around 330,000 in North Liverpool, South Sefton and Kirkby.

The unannounced inspection was carried out at Aintree University Hospital’s medical care to review the care provided to people.

Following the visit, the overall rating for medical care is unchanged, and remains requires improvement as are as the ratings for safe, effective, responsive and well-led. Caring was not rated at this inspection and remains rated as good.

The overall rating for Aintree University Hospital, and Liverpool University Hospitals NHS Foundation Trust, remains as requires improvement.

Inspectors found:

  • There was not always enough staff to deliver care that met the needs of people who used the service.
  • People were not always cared for in the right place that had the potential to impact people’s safety, privacy and dignity.
  • Staff and leaders didn’t always work together or follow pathways when moving people between clinical areas.
  • While the trust fostered a culture where people could speak up, not all staff felt the speak up process was confidential.

Inspectors also found:

  • Staff knew how to plan and deliver care in line with current standards and good practice.
  • People’s nutrition and hydration needs were met.
  • Leaders tackled inequalities to ensure there was an equal access of care.

The full report will be published on CQC’s website in the next few days.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.