Request personal information about someone else

Page last updated: 12 May 2022
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You have told us that you are requesting personal information about someone else.

Consent or authorisation

When you request information about another person, you must enclose their written authority. Or you must prove you are authorised to act on their behalf. For example, you might have a health and welfare power of attorney.

Without this, we cannot release their personal information to you.

You must also provide copies of two documents which prove the person’s identity.

Proof of your identity

To help us establish your identity, your application must be accompanied by copies of 2 official documents which between them show your name, date of birth and current address. For example: a copy of a passport, a driver’s licence, a utility bill, a council tax bill, or any other official document which shows your name and address.

Do not send original documents

We advise you to send copies of official documents by post. Use a service that tracks and records delivery. Sending by email is not considered a secure method.

If you do not have any of the documents we have asked for, please contact us before you complete the form.

If you have no evidence

If you do not have any of the documents we have asked for, please contact us before you complete the form.

Complete the request form

Subject access form - requesting information on behalf of someone else

Before you send the form

Check you have completed all sections.

Make sure you have enclosed copies of the documents we have asked you to provide.

Send us the form

Please send your completed form to:

Information Access
Care Quality Commission
Citygate, Floor 6
Gallowgate
Newcastle upon Tyne
NE1 4PA

Personal data can be at risk if an individual gains unauthorised access to the email server or email account. If you choose to send copies by email, this is at your own risk.

You can email the forms to: information.access@cqc.org.uk