How staff, teams and services work together: inadequate

Page last updated: 12 May 2022
Categories
Organisations we regulate

E4. How well do staff, teams and services within and across organisations work together to deliver effective care, support and treatment?

Characteristics of services we would rate as inadequate in this area

Information sharing and communication with other services is consistently poor. Information is not always shared with other services, or is inadequate when it is shared.

The service does not take responsibility for ensuring that care and support is coordinated, leaving it to other agencies to manage.

People do not know which service is responsible for their care and support, or who to contact.