Categories
Organisations we regulate
E4. How well do staff, teams and services within and across organisations work together to deliver effective care, support and treatment?
Characteristics of services we would rate as inadequate in this area
Information sharing and communication with other services is consistently poor. Information is not always shared with other services, or is inadequate when it is shared.
The service does not take responsibility for ensuring that care and support is coordinated, leaving it to other agencies to manage.
People do not know which service is responsible for their care and support, or who to contact.
Snippet for residential ASC assessment framework pages: this page is for
This page is for:
- adult social care services
Snippet for ASC assessment framework pages: download and print
Download and print
KLOEs and ratings characteristics for adult social care services
KLOEs and ratings characteristics for adult social care services (with changes from 2015 versions)
Sources of evidence: what our inspectors look at against each KLOE
KLOEs mapped to requirements regulated by CQC for adult social care services