Assessing needs and delivering evidence-based treatment: requires improvement

E1. Are people's needs and choices assessed and care, treatment and support delivered in line with current legislation, standards and evidence-based guidance to achieve effective outcomes?

Characteristics of services we would rate as requires improvement in this area

Care and support does not always reflect current evidence-based guidance, standards and best practice. The use of technology is focused on benefiting the service and can have a negative effect on people using the service.

Implementation of evidence-based guidance is variable. Care assessments do not consider the full range of people’s diverse needs.