E1. Are people's needs and choices assessed and care, treatment and support delivered in line with current legislation, standards and evidence-based guidance to achieve effective outcomes?
Characteristics of services we would rate as good in this area
Care and support is planned and delivered in line with current evidence-based guidance, standards, best practice, legislation and best use of technology. This is monitored to ensure consistency of practice.
Assessments of needs are comprehensive. Expected outcomes are identified and care and support is regularly reviewed and updated. Appropriate referrals to external services are made to make sure that needs are met.
Staff apply their learning effectively and in line with best practice, and this leads to good outcomes for people’s care and support and promotes a good quality of life.
Snippet for residential ASC assessment framework pages: this page is for
This page is for:
- adult social care services
Snippet for ASC assessment framework pages: download and print
Download and print
KLOEs and ratings characteristics for adult social care services
KLOEs and ratings characteristics for adult social care services (with changes from 2015 versions)
Sources of evidence: what our inspectors look at against each KLOE
KLOEs mapped to requirements regulated by CQC for adult social care services