West Street Dental Practice is not meeting standards

Our inspectors have told West Street Dental Practice in Congleton, Cheshire, that it is not meeting essential standards and must improve.

We have identified major concerns in six different areas including:

• the care and welfare of people who use services.
• cleanliness and infection control.
• safety.
• availability and suitability of equipment.
• requirements relating to workers.
• staffing and supporting staff.

Our inspectors found risks of cross contamination as overfilled bags of clinical waste were being stored near clean items.

Insufficient staff members without the right knowledge, skills and experience meant that people were at risk of not having their health needs met.

This review is the first to identify major concerns about a dental provider.