This consultation closed on 6 December 2012.
Thank you to everyone who shared their views, attended our events or both. We will share some of the emerging themes over the next few months.
In the meantime, the consultation documents (including the alternative formats) are still available to download.
6 September 2012
We are asking for views on our plans for the next three years.
Our vision of success is a health and social care sector where more services provide care that meets national standards of quality and safety, and where those that don’t improve quickly. This means that more people will receive better care.
The consultation paper asks for views on eight specific questions. These cover:
- how we regulate services.
- how we manage our independence.
- how we can measure our own impact.
- our relationship with the public and with organisations that provide care.
- our role in the complaints system.
- our responsibilities in relation to mental health services.
Find out more
Jo Williams, CQC Chair, says, “A clearer strategy for CQC will make a vital contribution to improving the care that people have a right to expect. It will enable us to focus our action where there is greatest risk, to become an authority on the state of care, tackle poor standards, work with others to drive improvements in the quality of health and adult social care more decisively than ever. It gives us a real opportunity to make a difference and we are determined to do so.”
CQC Chief Executive David Behan says: “I want people to know that together with Healthwatch as the consumer champion we will listen to them and use their experiences to help inform the judgements we make about services.
"Perhaps the most significant of our proposed changes is that we’ll tailor the way we regulate different types of organisations based on what has the most impact on driving improvement. We will put people’s views at the centre of what we do."