Consultation on changes to the NHS Patient Survey Programme

Published: 26 May 2016 Page last updated: 12 May 2022
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We have today started consulting on proposed changes to the NHS Patient Survey Programme.

The survey programme is used to collect feedback on the experiences of people using a range of NHS healthcare services. The current programme includes surveys of adult inpatients, community mental health service users, people using maternity services, outpatients, children and young people’s inpatient services and accident and emergency patients.

The survey results contribute to our assessment of NHS performance as well as registration, ongoing monitoring and inspections.

The survey programme is the only source of information that provides robust, comparable data about people’s experiences of care across England.

Our aim in consulting on changes is to ensure that programme has maximum impact and value, and that it remains relevant and useful for those using the survey results across the health and social care system.

Members of the public, organisations affected and other stakeholders are invited to take part in the consultation online.

The consultation will run from 26 May to 21 July 2016.

The feedback from the consultation will be used inform the new structure and content of the NHS Patient Survey Programme, which will be announced in Autumn 2016.