We have published a report rating the care delivered at The Old Village School Nursing Home in Bedfordshire as inadequate across all areas.
We found overwhelming systemic failures at the home, run by Old Village Care Limited, with the potential for serious harm to come to people who were vulnerable.
The home was inspected in June this year when we ordered swift action to bring about improvements. When inspectors returned to The Old Village School in August we found the provider had failed to improve the quality of people’s care.
We took enforcement action and there are currently no people living at the home.
Commenting on the inspection report, Chief Inspector of Adult Social Care, Andrea Sutcliffe, said: “The shocking examples of care that my inspectors found at The Old Village School are absolutely appalling.
“In June, we had assurances from the provider that improvements would happen. But when we returned in August the situation was getting far worse, not better.
“This was not acceptable and it was essential for us to take further action so that people could be protected and kept safe.
“I completely understand how distressing this upheaval was for the residents of The Old Village School and their families and I wish the provider had used the opportunity they were given to put things right.
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When providers fail in this way, we have to take action. People, and their families, deserve an awful lot better.
Andrea Sutcliffe, Chief Inspector of Adult Social Care,