The Care Quality Commission has rated the care being provided at Sunnyfield, a care home in Pontefract, West Yorkshire, to be Outstanding after an inspection in September this year.
The service provides accommodation and personal for up to ten people and is operated by Millennium Care Services Limited.
Previously in 2016 Sunnyfield was rated Good overall with well-led rated as Outstanding. At the latest inspection the service maintained the highest rating in well-led, and responsive services improved to Outstanding. Safe, effective and caring services were rated Good, Sunnyfield was rated Outstanding overall.
Read the full inspection report.
Debbie Westhead – Deputy Chief Inspector of Adult Social Care said:
“Last time we visited this service we found them to be Outstanding for being well-led, their drive to continuously improve the service has clearly been sustained to the benefit of the people living there.
“The provider recognised the risks of people being socially isolated and supported staff to work with people in developing new relationships and achieving personal goals to combat any potential loneliness, as well as live a full and happy life. We heard about many activities and events that staff had arranged not just at the service but elsewhere too, such as an impressive skydiving experience. We literally saw how much this meant to the people living at Sunnyfield, the home proudly displayed photographs of people’s achievements as reminders of their potential.
“The people we met spoke about how much the service had changed their lives for the better and how involved they were with their care. A brilliant result for everyone involved, congratulations.”
The service had developed a detailed approach to people’s care planning and kept them involved with any care decisions to ensure the service was tailored to the individual’s needs. Carers were matched to the person they would be supporting based on personality and their hobbies, helping to develop close caring relationships. When inspectors visited they reported that the atmosphere was extremely pleasant and that laughter between people and staff was heard.
Healthcare professionals commented on how knowledgeable the staff were about peoples changing and sometimes complex care needs. The service actively promoted people’s wellbeing through activities and events personalised to people’s preferences such as themed parties and trips away. Technology was also used in the service to help people stay in touch with friends and relatives, which also helped people to maintain their contact with relatives overseas.
ENDS
For further information please contact CQC Regional Engagement Officer Mark Humphreys mark.humphreys@cqc.org.uk 01912011675
Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
The people we met spoke about how much the service had changed their lives for the better and how involved they were with their care.
Debbie Westhead – Deputy Chief Inspector of Adult Social Care