Ranelagh Grange Care Home, Prescot, is rated as Inadequate by the Care Quality Commission

The Care Quality Commission (CQC) has told Prime Healthcare UK Limited that they must make urgent improvements at Ranelagh Grange Care Home in Rainhill, Prescot in order to ensure the safety and wellbeing of people living there.

During an unannounced inspection in April and May 2015 inspectors found that the provider was failing to provide care which was safe, effective, caring, responsive to people’s needs or well led.

Under CQC’s programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, Ranelagh Grange has been rated as Inadequate.

A full report from the inspection has been published on the CQC website.

• Inspectors raised concerns regarding the safety of the premises as they found that some fire doors were being wedged open making them ineffective at holding back smoke in the event of a fire.
• Potential risks to people living in the home had not been assessed or planned for.
• There were no personal evacuation plans for people living in the home to ensure people’s safety in an emergency situation.
• Care and treatment was not planned and delivered in a way that ensured people's safety. People’s needs were not assessed and not all people living at the home had a plan of care in place.
• Medicines were not always stored securely and medicines that had not been required for four months were still being stored in the home.
• Records relating to staff recruitment were not available for all members of staff and staff were not always provided with sufficient training and supervision. 
• People living at the home were being deprived of their liberty without appropriate authorisation and there were no systems in place to ensure that people’s rights were protected under the Mental Capacity Act 2005.
• The provider did not have an effective system in place to regularly assess and monitor the quality of service that people received

Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North, said:

“It is essential that Prime Healthcare UK Limited takes action to address the concerns we identified at this inspection. The provider has a responsibility to ensure that people are safe and protected from the risk of harm. All people living at the home have a right to receive care which is of a high quality, compassionate and safe.
 

“It is unacceptable that the provider has failed to make improvements following our previous visit in December last year. Systems should be in place to monitor the quality of the service, and it is of significant concern that Prime Healthcare UK Limited did not have such systems in place to halt the deterioration in the service.

"Since the inspection we have been working closely with St Helens Metropolitan Borough Council and St Helens CCG to ensure that residents are not at risk. We have placed this service in special measures and are taking further action in relation to this provider. We will report on this action when it is completed.

“We will re-inspect the home within six months to check whether sufficient improvements have been made. If we find that the service being provided remains inadequate, we will consider taking further steps to cancel its registration with CQC."

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For further information please contact Kirstin Hannaford on 0191 233 3629.

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