The Care Quality Commission has found the quality of care provided by Bradshaw Support Limited to be Outstanding overall following an inspection in January.
Bradshaw Support Limited provides care to people living in 14 supported living settings. The service specialises in supporting people living with autism or those with a learning disability to live independently in their own homes. It provides support with personal care, food preparation, managing finances and enabling people to undertake activities in the local community.
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on our website.
Under CQC’s programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. Bradshaw Support Limited is rated Outstanding overall as well as for being responsive and caring, and Good for being well-led, safe and effective.
Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region, said:
“Our inspection team was really impressed by the level of care and support offered to people using Bradshaw Support Limited."
“People's experiences of care were overwhelmingly positive. They told us they were supported by very kind, caring and compassionate staff that often went the extra mile to provide them with exceptional care. The staff and the management team were extremely passionate about providing people with support that was based on their individual needs, goals and aspirations."
“We saw that people were at the centre of their care and found clear evidence that their care and support was planned with them and not for them. Each person was treated as an individual and as a result, their care was tailored to meet their exact needs."
“The management team were highly committed to ensuring people lived fulfilling lives. The whole focus of care was person-centred and focused on promoting peoples independence. Staff worked with people to identify their dreams and aspirations and celebrated people's achievements."
“The service had a positive ethos and an open culture. The management team were positive role models that encouraged communication and learning. People, relatives and staff were encouraged to provide feedback about the service and it was used to drive continuous improvement."
“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”
Andrea Sutcliffe, Chief Inspector of Adult Social Care, said:
“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.
“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”
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Our inspection team was really impressed by the level of care and support offered to people using Bradshaw Support Limited
Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region