Northamptonshire care home rated Outstanding by the Care Quality Commission

Published: 9 November 2018 Page last updated: 9 November 2018
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The Care Quality Commission has found the quality of care provided by Alderwood LLA in Wellingborough, Northamptonshire, to be Outstanding following an inspection in August.   

Alderwood LLA Addington Road is a small residential care home for four people with learning disabilities and autism.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full inspection report has been published on CQC’s website: www.cqc.org.uk/location/1-3956920187

Under CQC’s programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. Alderwood LLA is rated Outstanding for being responsive and well-led, and Good for being safe, caring and effective.

Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region said:

“Our inspection team was really impressed by the level of care and support offered to people who live at Alderwood LLA.

“The ethos at this home was based on providing a family type setting for all adults, whilst supporting their needs through structured education and living.

“Without exception, all the relatives spoken with were extremely pleased with the individualised care and support their family members received at the service.

“Staff had an excellent understanding of all the people using the service. They worked as a close team and were driven in providing person centred support to enable people to achieve as much independence as possible.

“Every opportunity was sought to enhance people's life experience. The Alderwood organisation had a personalised and innovative approach to supporting people through activities, education and work.

“The service had established strong links with resource centres for people with a learning disability and relatives were passionate about the

quality of the care that was provided to their family members, the progress for their family members, and the unique nature of the service.

“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”    

Andrea Sutcliffe, Chief Inspector of Adult Social Care, said:

“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.    

“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”

Ends

For further information, please contact Helen Gildersleeve on 0191 2333379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here: www.cqc.org.uk/media/our-media-office. Please note: the press office is unable to advise members of the public on health or social care matters.

For general enquiries, please call 03000 61 61 61.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.