The Care Quality Commission (CQC) has rated Barnet, Enfield and Haringey Mental Health NHS Trust as good, following an inspection undertaken in October, November and December.
The inspection was carried out as part of CQC’s ongoing checks on the safety and quality of healthcare services.
Following the inspection, CQC rated the trust good overall and for being effective, caring, responsive to people’s needs and well-led. CQC rated the trust requires improvement for being safe.
These are also the ratings the trust was given following CQC’s last comprehensive inspection of its services, which took place in 2019.
Jane Ray, CQC head of inspection for mental health and community health care, said:
“I am pleased that despite the challenges the NHS has faced throughout the COVID-19 pandemic, the trust has continued to provide a good standard of care to many people. This is testament to the hard work and commitment of its staff, and they are to be congratulated.
“People we spoke to were very positive about the support they had received with several telling us how they felt the service had saved their life.
“Parents of children supported by the trust told us that staff treated them with compassion, kindness and dignity and were approachable, non-judgemental and responsive.
“The trust does, however, need to improve how people access its acute adult services. Many people remain in the health-based place of safety for more than 24 hours, often waiting for a bed, and people identified as requiring assessments in the community under the Mental Health Act are not always assessed promptly.
“We will continue to monitor the trust, in line with our ongoing checks of all healthcare providers, to support its continued delivery of this high-quality service.”
Full details of the inspection are given in the report published on our website.
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