A Newham general practice has been rated Inadequate overall by the Care Quality Commission.
East Ham Memorial Hospital, also known as Dr Krishnamurthy’s Practice, was rated Inadequate for being safe, and well-led. It was rated Requires Improvement for being effective and Good for being caring and responsive, following an inspection in April 2019.
Inspectors found there was no system to ensure that patients that needed a prescription would be reminded to collect it - which had presented a high risk to several patients.
The practice did not have appropriate systems in place for the safe management of medicines. Emergency medicines and equipment were not sufficiently accessible or confirmed as fit for use in the event of a medical emergency.
Several systems and processes to keep people safeguarded from abuse were ineffective. There were unidentified and unmanaged risks including fire safety, to ensure fit and proper persons were employed, and a lack of fail safes for cervical screening.
Areas where the provider must make improvements include:
- Ensuring that care and treatment is provided in a safe way.
- Ensuring good governance in accordance with the fundamental standards of care.
- Ensuring employees receive appropriate training.
- Ensuring recruitment procedures are established and operated effectively to ensure on fit and proper people are employed.
Head of Inspection for Primary Medical Services in London, Antony Hall, said: “East Ham Memorial Hospital otherwise known as Dr Krishnamurthy’s Practice, was previously rated as Good overall.
“It is disappointing that it is now Inadequate overall and has been placed in special measures. If insufficient improvements have been made within six months we may take further action in line with our enforcement procedures.”
You can read the inspection report in full when it appears on the CQC website by clicking on www.cqc.org.uk/location/1-5741352135
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