Linden House, in New Street Lymington, Hampshire has been rated Outstanding by the Care Quality Commission following a recent inspection. The care home was rated Outstanding for being effective and responsive to people’s needs and Good for being safe, caring and well-led.
Linden House provides accommodation for people who require nursing or personal care for up to 60 older or younger people some of whom may be living with dementia. There were 52 people living at the home at the time of this inspection.
The full inspection report can be found on our website.
Key findings from the inspection include;
- People felt safe living at Linden House and they were very much at the heart of the service. People’s families felt the service went above and beyond and were extremely experienced at looking after people living with dementia.
- The home and gardens was designed to create a suitable environment for people living with dementia. People’s wellbeing and independence had been enhanced by the environment. This ensured people had a meaningful life and created a relaxing and calm atmosphere around the home.
- Staff had the specialist knowledge and skills required to meet people’s needs living with dementia. Specialist dementia care training was provided so staff could interact with people and fully understand and respond to their needs.
Linden House has continued to provide consistent, high quality person-centred care and the management and staff should be proud of this and achieving CQC’s highest rating.
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For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306.
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