The Care Quality Commission has rated the care provided by Castle Supported Living Limited, based in Clitheroe, Lancashire, to be Outstanding for a second time after an inspection in December 2018.
The service provides care and support to people living in their own homes. It was rated Outstanding at the service’s first rated inspection in April 2016. At this inspection Castle Supported Living Limited maintained its overall rating of Outstanding for the areas of the service that cover effective, caring, responsive and well-led. The safe element of the service was rated Good.
At the time of the inspection, 29 people were receiving support with personal care from the service.
A full report of the inspection has been published on the CQC website: www.cqc.org.uk/location/1-117236115
Helena Dennett - Head of Inspection (North West), Adult Social Care said:
“At the inspection it was clear to us that the people being supported were enabled to live fulfilling lives and not restricted by their care needs. This was due to staff being passionate about providing high quality care and helping people to enjoy an active and rewarding lifestyle.
“Inspectors found there was a high consistency in the delivery of care and support because staff took the time to get to know the people, and their care needs, really well which meant they could deliver excellent person-centred care. People and staff were also matched based on similar interests and hobbies, further enhancing the caring relationships that had been developed.
“Everyone we spoke to was extremely positive about the service being provided, the professionalism of staff and their leadership. It is an excellent example of maintaining high standards of person-centred care. Congratulations to everyone involved.”
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For further information please contact CQC Regional Engagement Officer Mark Humphreys mark.humphreys@cqc.org.uk 01912011675
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